Google Play Customer Service Issues

Issue: Age (Disabled Account) When I first created my account, there was no age input required. Recently, about a week ago on either 28/2/[redacted] or 3/3/[redacted] (I did not receive any notification), I mistakenly entered my birthdate as 17/8/[redacted]. Shortly after, my account was disabled without prior email notification. When I attempted to correct my date of birth, I was prompted for verification ID or credit card details, which I do not have. The recovery email associated with my account is [redacted], and the phone number linked is [redacted]2. I usually log in from three devices: a tablet (tab3), a J6 Infinity, and a Sony device.

Hello, I subscribed to the DysneyLife app back in December [redacted], paying €6.99 per month until March. Unfortunately, the app was faulty, and despite being charged, I couldn't watch any movies. I requested a refund online, but received an email stating that it doesn't comply with the refund policy. I am hoping to get the issue resolved and my money refunded. Thank you.

I signed up for the G Suite trial and unintentionally purchased a domain. I promptly canceled the trial the following day. However, I discovered that I was billed for the domain on my credit card statement. I have been unable to find information on how to delete or cancel the domain. I urgently need to recover the funds as I am currently in the hospital on my 18th day and every dollar counts. I have attempted to retrieve a pin from the admin app, but I am unable to receive it, rendering me unable to reach anyone through the G Suite phone line. Your assistance in resolving this matter promptly would be greatly appreciated. Thank you.

I recently signed up for the G Suite trial and accidentally purchased a domain along with it. I canceled the trial promptly the next day when I realized I wouldn't be using it. However, I was still charged for the domain on my credit card, and I'm unsure how to go about canceling it and receiving a refund. I have tried searching for solutions without success. As I am currently in the hospital and in need of all the financial resources I have, I really need to resolve this issue. I attempted to obtain a PIN from the admin app to contact G Suite support but encountered difficulties as nothing appears when I click on the "get pin" button. Without this PIN, I can't reach anyone through the phone line. I appreciate any guidance on how to proceed with canceling the domain and getting a refund.

I recently signed up for the G Suite trial and mistakenly purchased a domain. I canceled the trial as it wasn't beneficial to me, but I was still charged for the domain. I need to cancel it and get a refund. I've tried to find solutions online, but I can't figure out how to do it. I need the money back as I'm currently in the hospital. I attempted to get a pin from the admin app, but it's not working properly. Without the pin, I can't contact anyone through the G Suite phone line. This situation is causing me additional stress during an already challenging time.

I recently signed up for the G Suite trial and accidentally purchased a domain without intending to. After realizing the trial was not useful to me, I cancelled it the next day. However, I was still billed for the domain on my credit card statement. I need help figuring out how to cancel the domain and get a refund. I have been searching for solutions but haven't found any. I don't want or need the domain, especially since I'm currently in the hospital and need to be careful with my expenses. I tried getting a pin from the admin app to contact G Suite support, but nothing appears in the notification bar when I press the button. Without the pin, I can't reach anyone through the phone line. Thank you for your assistance.

This is Google Play's best phone number for real-time assistance. You can skip waiting on hold by using this contact information, as many customers have successfully reached a Google Play agent through this number. Common issues resolved by the customer care team include technical support, account updates, account recovery, refunds, suspicious charges, and gift card problems. The call center employs staff from California and India and operates 24/7 according to customer feedback. Google Play provides just one phone number, and customer input has helped compile this resource. Keep sharing your experiences to help enhance this valuable free resource.

For the most efficient way to get in touch with Google Play customer service, you can reach them at [redacted]. This phone number has been rated as the best by many customers who have used it for Technical Support, Update Account Information, Recover Account, Refund Inquiries, and other concerns. The Google Play call center operates 24/7 with representatives from California and India. Your feedback and experiences with this phone number can help enhance the service provided. Thank you for sharing and contributing to this valuable resource.

Google Play's customer service number, [redacted], is the top contact for assistance with various issues like Technical Support, Update Account Details, Recover Account, Refunds, and Gift Card support. The call center operates 24/7 with representatives from California and India. Sharing feedback from customers has helped enhance this service. Your contribution matters in improving this resource.

I am experiencing a problem with Gardenscapes on my Android device. Around three or four days ago, the game received an update introducing a new circus challenge. At the time, I was at approximately level [redacted]. However, after the update, upon logging in, the game only showed two options, both at level [redacted], which was incorrect. Despite restarting the app, I still faced the same issue. Unfortunately, upon selecting one of the options to continue playing, I discovered that not only had my progress been lost, but all the money I had spent on in-game purchases totaling approximately £[redacted].65 seemed to have disappeared. This setback caused me to revert back to the unrenovated area where I had previously completed various upgrades, leading to a food tasting event. Despite reaching a new area with additional tasks, the update had set me back significantly, erasing all my achievements. I have reached out to Playrix through in-game support and email, but have not received a satisfactory response. Despite my numerous attempts to request a full refund, I have been met with silence.

Dear Google Play customer support, I signed up for a trial that I cancelled the day after. However, I was still billed for a domain that I didn't want and don't know how to cancel. I checked my credit card statement and discovered the charge, which I cannot afford right now due to being in the hospital. I have tried searching for solutions but haven't found any. I need help deleting it and getting a refund. I also tried to get a pin from the admin app, but nothing shows up when I press the button. Could you please assist me with this issue? Thank you. Sincerely, A concerned customer

While in China, I have encountered issues accessing Google services while using a VPN. It seems that when my VPN is on, adding a Google account becomes problematic, likely due to restrictions within Google's service framework. I suspect that using NAT mode on VPN apps allows me to bypass this issue as the system does not detect the VPN usage. Similarly, using a router connected to a VPN also enables access. While connected to the VPN, I have experienced difficulties accessing Google Docs, the Play Store, and Youtube. To resolve this, I have to remove my Google account, clear storage on Google Play Store, Play Services, and Partner Setup, then re-add my Google account. These limitations are quite inconvenient. It would be beneficial if Google could review and potentially lift VPN restrictions, especially for users in regions like China.

Hello, I am completely confused. I NEVER placed an order for a TuneIn subscription. The TuneIn application is listed as a "FREE" application on my Pioneer receiver model VSX-LX503. I received a cancellation notice from Google Play regarding my TuneIn Radio subscription, but then suddenly got a renewal confirmation email with a charge of € [redacted].99 for the yearly subscription. I would like Google to cancel this subscription entirely. I am seeking a confirmation of the cancellation from Google. Thank you. Sincerely, Jan K.

Google Play Points is a loyalty program offering rewards in the Google Play Store. You have the opportunity to earn points for various purchases within the store and use them for discounts, in-app items, or Google Play Credit. As you progress through levels based on your points accumulation, you unlock additional benefits and rewards. To start, you earn 1 point for every $1 USD spent. During the initial seven days, you can earn triple points as a one-time bonus. As you collect points throughout the year, you level up, granting you more points and advantages. The higher your level, the more points you can accrue. To become a part of Google Play Points, you need to reside in the US, Japan, or Korea, possess an Android device compatible with Google Play, and have an active Google Play account.

For assistance with Google Play, you can reach their customer service at [redacted]. This is their best phone number, with a large number of customers having used it successfully for various concerns. The team is available 24/7 and has representatives from California and India. If you prefer other options besides calling, you can also try using Live Chat for Customer Service. Don't hesitate to share your feedback to help improve the overall customer experience. Remember, GetHuman is an independent entity not affiliated with Google Play, providing tools and resources for customers across various companies. Feel free to explore different contact methods and let us know if you have any suggestions to enhance our service.

On 3/26/[redacted], I visited a store and attempted to make a purchase, assuming I had enough funds in my account. To my surprise, my card was declined, and I discovered that my account had been overdrawn. Upon reviewing my transactions, I noticed 21 unauthorized purchases under the description "Google play." Typically, I only make in-app purchases for Pokemon go and never make rapid back-to-back transactions or spend more than $9.99. I also have never bought Google play credits and always make purchases with the CCV code verification. In this instance, no such verification was required, and I received no notifications or receipts for these transactions. The charges have drained my account and left it in the negative, potentially incurring additional fees. I have reported each transaction through Google play's "report a problem" link. The app responsible for the charges is Cash Frenzy Slots version 1.59, with charges appearing as Google*Zhang Liang G. co/ Helppay# ca and Google*Google play G. co Helppay# Ca. My email associated with my play account is [redacted], and the card used is a Visa Debit ending in [redacted]. The charges spanned from 03/24/[redacted] to 03/26/[redacted], totaling $92.80. While I've disputed some transactions, many remain unresolved despite multiple attempts.

I recently contacted Google Support regarding my Google Play G Suite trial and an accidental domain purchase. After realizing the trial didn't meet my needs, I promptly cancelled it. However, upon reviewing my credit card statement, I noticed I was still charged for the domain. I have been unable to find a solution on how to cancel or remove the domain. I am in urgent need to get a refund as I did not intend to purchase it and cannot afford the extra expenses, especially as I am currently hospitalized. I have tried obtaining a pin from the admin app to contact G Suite support, but I am encountering difficulties. Any guidance on how to resolve this issue would be greatly appreciated.

I signed up for a Gsuite trial and accidentally purchased a domain. I canceled the trial promptly but was still charged for the domain. I need help deleting the domain and getting a refund as I didn't intend to buy it. I have tried searching for solutions without success. I am in a difficult situation financially and cannot afford this unexpected charge. I also have been struggling with getting a pin from the admin app to proceed. Any assistance would be greatly appreciated. Thank you.

If you need to reach Google Play customer service, the best phone number to call is [redacted]. Many customers have used this number over the last 18 months, and it's known for helping with issues like Technical Support, Account Updates, Account Recovery, Refunds, Gift Card problems, and more. The call center has employees from California and India and operates 24/7. This information is gathered from feedback and suggestions from the customer community. Keep sharing your experiences to help improve this resource.

Dear Community, For the latest information on our response to the COVID-19 situation, please visit g.co/yt-covid19 or subscribe for updates. I mistakenly signed up for a Google Play Gsuite trial and accidentally purchased a domain I didn't intend to. I canceled the trial the next day, but I was still charged for the domain on my credit card. I need help deleting it and getting a refund. I have tried searching for solutions but haven't found any. I really can't afford this extra charge, especially as I'm currently in the hospital. I attempted to get a pin through the admin app, but pressing the "get pin" button doesn't generate anything in the notification bar. Without the pin, I can't proceed. Best, Supin Y.