Hello.**On February **, I paid for a subscription to the DoFasting application by mista...

GetHuman-wenii's Refund or Suspicious Charges issue with Google Play from March 2020

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Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-wenii's own words
I paid for subscribtion by mistake. Cancelled it straight away and asked for refund. ... Hello.**On February **, I paid for a subscription to the DoFasting application by mistake. A few minutes later, I canceled it and requested a refund. I received an email from Google Play that it was approved and will receive the amount in *-* working days. *At the moment it says it has been returned but I have not yet received the money on the account.
I received an email from Google Play that it was approved and will receive the amount in *-* working days. *At the moment it says it has been returned but I have not yet received the money on the account.
I would still like to receive the refund. I have been waiting it already more than a month.
I have been a customer already more than *-* years.
I keep trying to call you. But obvioulsly i can not connect due to the covid ** situation now.
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Google Play

DoFasting App
Refund or Suspicious Charges issue
Reported by GetHuman-wenii
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 13724 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-wenii started working on this issue
Mar 19th 11:17am

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