I downloaded a game (raid Shadow legends) yday and started playing, i instantly fell fo...
GetHuman4316753's Refund or Suspicious Charges issue with Google Play from February 2020
Help with my Google Play issue
First: share to improve GetHuman4316753's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4316753 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman4316753's own words
I downloaded a game (raid Shadow legends) yday and started playing, i instantly fell for the game but experienced a few issues with the app on my phone (shutting down randomly). I thought nothing of it and continued and started paying for some stuff. i did * purchases overall untill my app no longer can be open for more than * min. That is a big issue so i wanna see if a refund of these purchases are available since they haven't been charged from my bank account yet. **Its an unplayable game atm so i regret my decision on spending money and its not even ** hours since i downloaded the game.
GetHuman4316753 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman4316753 fixed the problem
We are waiting for GetHuman4316753 to fix the problem and share the solution with the rest of us customers.
Please help with my Google Play issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.