I downloaded a game (raid Shadow legends) yday and started playing, i instantly fell fo...

GetHuman4316753's Refund or Suspicious Charges issue with Google Play from February 2020

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman4316753's own words
I downloaded a game (raid Shadow legends) yday and started playing, i instantly fell for the game but experienced a few issues with the app on my phone (shutting down randomly). I thought nothing of it and continued and started paying for some stuff. i did * purchases overall untill my app no longer can be open for more than * min. That is a big issue so i wanna see if a refund of these purchases are available since they haven't been charged from my bank account yet. **Its an unplayable game atm so i regret my decision on spending money and its not even ** hours since i downloaded the game.

GetHuman4316753 did not yet indicate what Google Play should do to make this right.

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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman4316753
Feb 1st, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 15253 others
0 customers following this

Timeline

GetHuman4316753 started working on this issue
Feb 1st, 2020 12:59pm
GetHuman4316753 indicated the issue is not fixed yet.
Feb 1st, 2020 5:29pm