Need to get answer on Google Play charge. Not sure what service charge is for, think it...

GetHuman3690851's customer service issue with Google Play from October 2019

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman3690851's own words
Need to get answer on Google Play charge. Not sure what service charge is for, think it may be You Tube. I attempted to order the free trial for You tube for no commercials etc and for my household. To my knowledge it did not go through because my You Tube is yet working the same with commercials, etc. My You Tube Account is:*nancythequeen**@gmail .com which should also be my Google account. I also have an email account under Google that I rarely use. I am going to check that account.

GetHuman3690851 did not yet indicate what Google Play should do to make this right.

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Google Play

Customer service issue
Reported by GetHuman3690851
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 59268 others
0 customers following this

Timeline

GetHuman3690851 started working on this issue
Oct 2nd, 2019 4:38pm

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