I found my grandson whom is only * year of aged purchased updates on War Robots. Tried...

GetHuman2943352's customer service issue with Google Play from May 2019

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The issue in GetHuman2943352's own words
I found my grandson whom is only * year of aged purchased updates on War Robots. Tried asking for refund but I was emailed back with request for refund doesn't meet our policy. please help
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Customer service issue
Reported by GetHuman2943352
May 19th, 2019 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
Similar issue to 42757 others
0 customers following this
Timeline
GetHuman2943352 started working on this issue
May 19th 2:52am
GetHuman2943352 indicated the issue is not fixed yet.
May 20th 12:41am