So first of all the phone support is a lame bot that is beyond useless and that service...
GetHuman-magilift's Refund or Suspicious Charges issue with Google Play from May 2019
Help with my Google Play issue
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-magilift's own words
So first of all the phone support is a lame bot that is beyond useless and that service should be null void. Anyways I just received a notice my gameing account was banned just now on a game I play due to something involving payment stuff idk I requested a refund and Google play is just like oh well. If my account has bein banned I want a full refund of what I paid for because why should I pay a company my money if they are not going to A give me a warning or B give me a proper reason. Regardless I want my refund for al the content I purchased for said game if not tonight my bank will refund it tomorrow regardless due to fraud on the gameing company.
GetHuman-magilift did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-magilift fixed the problem
Contacted Google's direct phone * they were able to refund me some of my larger purchases for being a loyal Google customer.
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