I purchased some gold on the game, and never received it, tried to contact google play...

GetHuman2737935's customer service issue with Google Play from May 2019

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The issue in GetHuman2737935's own words
Trying to purchase gold ... I purchased some gold on the game, and never received it, tried to contact google play for refund, and there's no one to talk to, so I talked to my bank, who resolved the problem in minutes, that took care of that!
They don't have a live person to talk to, why is this?
I took it to my bank, and they solved the problem, did a investigation into it
Reported it to my bank, that was all it took
I have an issue with Google Play too
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Google Play

Customer service issue
Reported by GetHuman2737935
May 8th, 2019 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
Similar issue to 40887 others
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Timeline
GetHuman2737935 started working on this issue
May 8th 2:27am