I tried to purchase the app with ***Rs The app is called money manager. The amount was...

GetHuman2878213's Recover Account issue with Google Play from May 2019

40781 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman2878213's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2878213's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2878213 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman2878213's own words
I tried to purchase the app with ***Rs The app is called money manager. The amount was deducted but I didn't get the pro or premium version of the app. And again I did and I got the pro version of app. The payment was being done by the times of money. I mailed them twice . They didn't reply. And amount was deducted twice but Only one time payment was success. So I request you to refund my money contact Times of Money and do refund my money. As possible as soon.
GetHuman2878213 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman2878213 fixed the problem
We are waiting for GetHuman2878213 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2878213 fixes it.
This email address isn't valid

Google Play

Recover Account issue
Reported by GetHuman2878213
May 7th, 2019 - a mon ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 40781 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2878213 started working on this issue
May 7th 9:04am