Before contacting them, items GetHuman2628198 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2628198's own words
I think I hit the cancelation button but instead it pay or a child did it for spite ... I have a charge on my phone for **.** for gems on the bugs home. I did not make it not used who did ATM. But would really like my money back I am laied up in the hospital with no money to eat or drink. *****@***.com
I cant get it resolved and I have no money and I an - **.** in the hole with my bank
Please help me get my money back.
I have been a Google play customer as long as I have been with Android phones. * to * yrs
Went to the kids mom. She told me I was everything in the book but a human. I have tried customer service * times no answer.
I have an issue with Google Play too
How GetHuman2628198 fixed the problem
We are waiting for GetHuman2628198 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster: