Before contacting them, items GetHuman2615659 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2615659's own words
I just made a purchase of Rs. *** in PUBG mobile with would get me UC worth ***. I did this transaction through google play store and the money got deducted from my account but i didn't get any UC. Earlier there was atleast i receipt of *** in play store but mow even that receipt is gone and is nowhere to be found. Luckily i took a screenshot. I need my refund or UC in PUBG and i need assistance on this fraudlent matter ASAP. The money was paid to Times of Money Ltd on **th March **** at **:**. The reference number of the transaction is IGAFTLKHB*. PLEASE HELP ME. I NEED ASSISTANCE ASAP. I want my money back.
GetHuman2615659 did not yet indicate what Google Play should do to make this right.
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