I want to download the book or refund the money

GetHuman-shaneebk's Refund or Suspicious Charges issue with Google Play from March 2019

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-shaneebk's own words
I was trying to purchase the book working with odoo ** with ISBN ************* ... Purchased the Ebook with ISBN ************* and money debited from my account but not able to download the book. I want to download the book or refund the money
They even dont realize that I have paid the money and not able to download the book.
I want to download the book or refund the money
Contacted them by chatting and mailing them. I donot got Customer care number to contact them
I have an issue with Google Play too
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Google Play

googlebooks
Refund or Suspicious Charges issue
Reported by GetHuman-shaneebk
Mar 30th, 2019 - 6 mons ago
I have an issue with Google Play too
Fixed
Seen by 7 customers so far
Similar issue to 33403 others
0 customers following this
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-shaneebk started working on this issue
Mar 30th 5:51am
GetHuman-shaneebk indicated the issue is not fixed yet.
Mar 30th 10:13am
GetHuman-shaneebk indicated the issue is not fixed yet.
Mar 30th 10:19am
GetHuman-shaneebk indicated the issue is not fixed yet.
Mar 30th 11:26am
GetHuman-shaneebk indicated the issue is not fixed yet.
Apr 2nd 6:54am