I want the hang out app off my phone and email it is a useless app that does nothing bu...

GetHuman2469294's customer service issue with Google Play from March 2019

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The issue in GetHuman2469294's own words
I want the hang out app off my phone and email it is a useless app that does nothing but send trash and smutty things from people I don't know to my email all day and night. I have been trying to disable and or uninstall this app (hang out) for weeks I never had it before and donot know how it got turned on or on my phone it may have been on phone when I bought the phone but I have had this phone for * years and have never gotten anything from this app until about two months ago I even changed my phone number and that didn't help I did not turn it on it just came on and started sending things to my email all day and night from people I don't know asking for and to do things that is nothing but trash and I should not have to be forced to get things from females and males I do not know asking for and to do things that are X rated what if a child in my home got my phone and saw some of the things that are sent from this app. I DO NOT WANT TO BE CONTACTED BY THIS APP OR PEOPLE THAT USR IT I WANT IT DISABLED OR REMOVED FROM MY PHONE I FIND THE INFORMATION AND THINGS THAT COME TO MY EMAIL ALL DAY AND NIGHT SICKENING AND WANT IT STOPPED IF I AM FORCED TO CONTINUE TO GET THIS **** FROM THIS APP I WILL FIND A WAY TO REPORT THIS AND FILE A COMPLANT ON BEING FORCED TO GET THIS KIND OF TRASH FROM PEOPLE I DON'T KNOW AND DO NOT WANT TO KNOW FROM GOOGLE PLAY*APP OR WHO EVER IS RESPONSIBLE FOR THIS APP I HAVE LOOK ON INTERNET AND THE PEOPLE THAT ARE LISTED FOR THIS TRASH APP DON'T HAVE A PHONE NUMBER LOOKING AND INVESTIGATING MORE ALWAYS COMES BACK TO GOOGLE PLAY AS THE ONES PROMOTING THIS APP SO YOU SHOULD KNOW HOW TO TURN IT OFF OR REMOVE IT FROM MY PHONE. I AM SURE YOU DON'T WANT NEGATIVE INFORMATION GOING OUT ABOUT HOW GOOGLE PLAY IS FORCING THIS KIND OF APP ONTO PEOPLE THAT DON'T WANT THAT KIND OF TRASH BEING SENT TO THEM LET ME BE CLEAR I DON'T CARE IF OTHERS WANT THIS APP AND WANT TO HAVE THE THINGS SENT TO THEM THAT COMES OVER THIS APP ALL I AM SAYING IS I DON'T WANT IT SENT TO ME SO FIND AWAY TO TURN IT OFF OR TAKE IT OFF MY PHONE. I AM NOT JOKING ABOUT MAKING A COMPLANT ABOUT THIS BEING FORCED TO HAVE THIS APP AND ALL THAT COMES WITH IT. I WILL FIND AWAY TO GET THIS INFORMATION ON YOU TUBE AND LOCAL MEDIA ABOUT THIS **** BEING FORCED ON TO PEOPLE THAT DON'T WANT IT AND WHAT I MEAN IS FEMALES AND MALES SENDING TO MY EMAIL ASKING TO HOOK UP SENDING PHOTOS (NOT NUDE) AND WANT TO TALK OR CALL. AND SAYING VERY SICKENING THINGS ABOUT *** AND WHAT THEY WOULD LIKE TO DO SOME MAY WANT OR LIKE THIS AND THAT IS FINE I JUST DON'T WANT THIS ON MY PHONE IF SOMEONE DOESN'T DO SOMETHING I WILL START CONTACTING OTHER AGENCY'S ABOUT BEING FORCED BY GOOGLE PLAY ON BEHALF OF WHO EVER IS THE OWNER OF THE HANG OUT APP TO USE AND RECEIVE THE KIND OF THINGS I HAVE LISTED IN THIS EMAIL. BY THE WAY I ALSO OWN INTERSTATES MARKETING AND INVESTIGATION AND HAVE WORKED IN THIS AREA FOR YEARS SO I KNOW HOW TO INVESTIGATE IF I HAVE TO. ALL I AM ASKING IS TO REMOVE OR DISABLED THIS APP ON MY PHONE NO OTHERS JUST ME EVEN THOUGH I AM SURE SOME OTHERS FEEL THE SAME WAY BUT JUST GIVE UP BECAUSE THEY NEVER GET A RESPONSE OR ANSWER FROM ANYONE ABOUT THIS I DON'T GIVE UP BECAUSE EVERY TIME MY PHONE GOES OFF BECAUSE OF THESE EMAILS IT UP SETS ME ALOT I HAVE TO KEEP MY VOLUME DOWN SO I DON'T HEAR THE CONTINUING EMAILS COMING IN AND I GET ANYWHERE FROM * TO ** ADAY AND I WANT IT STOPPED. THANK YOU
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Google Play

Customer service issue
Reported by GetHuman2469294
Mar 13th, 2019 - 5 mons ago
I have an issue with Google Play too
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GetHuman2469294 started working on this issue
Mar 13th 7:21am