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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-corannzu's own words
In February, between the * thru the **th, unauthorized charges were made in the amount of ***.**. Google play refunded a total of ***.**, and although I appreciate what has been refunded, it still is not the total that was taken from my account. I have reached out to you (Google) several times over the past month, but no one has contacted me regarding this. In February, I sent photo copies of my bank statement with all the charges, which totaled ***.**. Please help me with this situation. I have been needing my funds put back into my accout for a month now. I was told that another ***.** would be refunded, but it has not been honored as of yet. Thank you for your support in this matter. **Corann Tackett ******@***.com ****-***-****
GetHuman-corannzu did not yet indicate what Google Play should do to make this right.
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