Before contacting them, items GetHuman2326184 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2326184's own words
I've recently downloaded a free app and all of a sudden it has taken £**.** out of my nan's bank account without my permission. I do not want the App and i would like a refund as my money was taken without my permission. The app is 'voice changer with effects app' by VTM Studious. I did not want the full version of the app and It was accidentally taken from my account. My google play account email is: H*****@***.com
GetHuman2326184 did not yet indicate what Google Play should do to make this right.
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