Before contacting them, items GetHuman-flbileth may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-flbileth's own words
My wife purchased a google play card for $***.**. After receiving a warning on her computer. They took over her computer it was locked up. So she purchased the card. She soon discovered it was scam. *How do we stop the charge? I have disputed the charge with the credit card company. *However it was just done around *:** p.m. this evening on **********. They also sent her an invoice refunding the money but also said she had to buy another card for $***.** Can google reverse the charge?
GetHuman-flbileth did not yet indicate what Google Play should do to make this right.
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