Hi i am currently playing a game called Battle warship naval empire. I lost access to t...

GetHuman2230162's customer service issue with Google Play from February 2019

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The issue in GetHuman2230162's own words
Hi i am currently playing a game called Battle warship naval empire. I lost access to this game on thursday feburary **th around *pm. i reached out to the developer email address at *****@***.com to ask for assistance, they keep tell me i need to wait. *It is already almost * days and i am getting very fustrated, i have made numerous in app purchases with the game (i have proof) and feel like i have been locked out for no reason.*My server number in the game is *** and my user name is: *Sephiroth* (with little o's on the side)*i have proof that i emailed them over ** times and still without a resolution, i just want to be able to play my game. *please help me as i am getting little to no support from developers.**Thanks
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Google Play

Customer service issue
Reported by GetHuman2230162
Feb 18th, 2019 - 8 mons ago
I have an issue with Google Play too
Fixed
Seen by 4 customers so far
Similar issue to 26498 others
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Items needed
Email on Account
Password
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Phone Number on Account
Amount Charged
Timeline
GetHuman2230162 started working on this issue
Feb 18th 1:53am
GetHuman2230162 indicated the issue is not fixed yet.
Feb 19th 2:22am