Since October **** every month on **th I am being charged for Google Music subscription...

GetHuman-kankomo's customer service issue with Google Play from February 2019

1 view
26236 similar
0 following
Help with my Google Play issue
GetHuman-kankomo's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-kankomo may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-kankomo's own words
Since October **** every month on **th I am being charged for Google Music subscription. Where as I haven't authorized that. Although in order to confirm I subscribed the google music on **th of November after I have been charged twice for the last * months. I have already raised the complaint againt those unauthorized payments. However I want this autodeduction to be stopped as I am unable to find from where and why I am being charged. No one is my family or friendlist has used my card to subscribe thier google play. I would expect a firm response and action as this is something really annoying and related to Google's reputation. Being a customer who is pretty sure where he has made payments I am not okay with these kind of activities.
GetHuman-kankomo did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-kankomo fixed the problem
We are waiting for GetHuman-kankomo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kankomo fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-kankomo
Feb 16th, 2019 - 8 mons ago
I have an issue with Google Play too
Not resolved
Seen by 1 customer so far
Similar issue to 26236 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kankomo started working on this issue
Feb 16th 6:51am
GetHuman-kankomo shared this issue with friends on Facebook
Feb 16th 6:52am