If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jcwarrio may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-jcwarrio's own words
I am disabled & have issues w* my site when I am in a "Flare up"* I am having proplems getting to where I need to request a refund on a game that (klondike) for $**. **.. I have NO idea how it happen .. I pulled my phone out while @ hospital this afternoon & seen I hav "successful purchased" ****** coins??? * I AM DESPERATE TO RETURN THE COINS ... AS I NEED MY MONEY TO PAY FOR MEDICATION ASAP FOR MY SEIZURES & OTHER LIFE THREATENING ISSUES... * I AM NEEDING HELP REQUESTING THE REFUND PLEASE & THANK YOU
GetHuman-jcwarrio did not yet indicate what Google Play should do to make this right.
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How GetHuman-jcwarrio fixed the problem
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