I have noticed charges on my account I have not made going back as far as *******...I h...

GetHuman2210864's customer service issue with Google Play from February 2019

25972 similar
0 following
Help with my Google Play issue
GetHuman2210864's next move: try calling Google Play again.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2210864's own words
I have noticed charges on my account I have not made going back as far as *******...I have tried to call your *********** many times when I push the number associated with suspicious charges the automated rep, assures me happily that it is experiencing longer wait times but that a rep. Would be on shortly then I am immediately hung up on if it happened once I would say it's a just an accident. But for the *th time I now know something very fishy is going on. If we're buying you guys will answer quick if we are disputing certain things you don't seem to want to deal with us I would like a direct phone call ...at ***-***-****
GetHuman2210864 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman2210864 fixed the problem
We are waiting for GetHuman2210864 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2210864 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman2210864
Feb 15th, 2019 - 8 mons ago
I have an issue with Google Play too
Seen by 7 customers so far
Similar issue to 25972 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Purchase ID
Phone Number on Account
Amount Charged
GetHuman2210864 started working on this issue
Feb 15th 12:31am
GetHuman2210864 indicated the issue is not fixed yet.
Feb 15th 12:38am