Downloaded a free trail and was charged $***.

GetHuman-rbwatson's customer service issue with Google Play from March 2019

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The issue in GetHuman-rbwatson's own words
I was trying to compress a gif to send in a text. ... I recently download a free trial zip file reader and * day later I was charged $***.**. When i attempted request a refund i was told that it did not meet the google play requirements. Even though it the payment posted on *******.
This app didnt ask to take my money.
A refund my money from Order number: GPA.****-****-****-*****. And delete this scam app
I have contacted the developer but from the comments i am reading thats a lost call
I have an issue with Google Play too
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Google Play

Zip File Reader - Zip & Unzip Files
Customer service issue
Reported by GetHuman-rbwatson
Mar 1st, 2019 - 3 mons ago
I have an issue with Google Play too
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Seen by 4 customers so far
Similar issue to 28478 others
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Timeline
GetHuman-rbwatson started working on this issue
Mar 1st 1:00pm