I tried to cancel my free trial subscription to app called Mind Settlers that ends tomo...

GetHuman-bakaitaa's customer service issue with Google Play from February 2019

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-bakaitaa's own words
I tried to cancel my free trial subscription to app called Mind Settlers that ends tomorrow, but something wrong happened. Apparently my card was charged today on *th Feb, but trial ends on *th of Feb. I filled out refund form on the Google Play Help website, but got automatic reply stating that app is free and I wasn't charged. But when I look at Google Pay transaction history I see that I was charged for **$. I don't need this subscription and kindly request a refund.
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Google Play

Customer service issue
Reported by GetHuman-bakaitaa
Feb 7th, 2019 - 3 mons ago
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Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-bakaitaa started working on this issue
Feb 7th 4:43pm
GetHuman-bakaitaa indicated the issue is not fixed yet.
Feb 7th 4:44pm