Hello, I am not good at English and I write using Google Translator. I did not realize...

GetHuman-sosich's customer service issue with Google Play from February 2019

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The issue in GetHuman-sosich's own words
Hello, I am not good at English and I write using Google Translator. I did not realize that the payment continued without my consent. After checking the charges for the mobile phone in February, I noticed it was paid without consent. At first I thought I was hacking. I received an inquiry about trouble with payment in Google Korea, but only a part of * orders were refunded. After that, I found out that my younger cousin used the game without paying my consent. I do not use this game at all, so I want a full refund, not a partial refund. I would like to ask for a refund because my younger brother can not get paid. I'll be careful not to do this next time.
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Google Play

Customer service issue
Reported by GetHuman-sosich
Feb 7th, 2019 - 4 mons ago
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GetHuman-sosich started working on this issue
Feb 7th 10:04am