Before contacting them, items GetHuman2046361 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman2046361's own words
I have a game (Titans War) that I loaded my google play card onto. There is an option to use Google Pay but instead of gift card money, they want a debit card to be activated for the money to come from that. I bought * Google Play cards and loaded the one on there so I assume that I can’t get my money back for that. As far as my unloaded card of $** I have completely no use for it and would like my money back for it.
GetHuman2046361 did not yet indicate what Google Play should do to make this right.
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