I am soooooo hoping that you can help me... i had a tablet that was gifted to my niece...

GetHuman2039539's customer service issue with Google Play from January 2019

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The issue in GetHuman2039539's own words
I am soooooo hoping that you can help me... i had a tablet that was gifted to my niece and had the pre authorizes payments for games on it... i gave it to her in ****... I have this set up automatically coming out of a business account and it has only been brought to my attention recently about these charges.... Can you please help me this is a lot of $ I believe this was the email used.*My home * is **********
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Google Play

Customer service issue
Reported by GetHuman2039539
Jan 25th, 2019 - 3 mons ago
I have an issue with Google Play too
Not resolved
Seen by 1 customer so far
Similar issue to 21925 others
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman2039539 started working on this issue
Jan 25th 7:58pm