I went onto an app that required a payed subscriptoon, so I went onto the free trial us...

GetHuman1973991's customer service issue with Google Play from January 2019

Help with my Google Play issue
The issue in GetHuman1973991's own words
I went onto an app that required a payed subscriptoon, so I went onto the free trial used it and didn't want it anymore. I search for anything that says 'cancel subscription' on the app but it's nowhere to be found. So I do the next best thing, email them asking to cancel the subscription. I assumed that was all I had to do but I still got the bill a month later with no response to the rmail, I have a screenshot of it and everything.
GetHuman1973991 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman1973991
Jan 16th, 2019 - a mon ago
I have an issue with Google Play too
Fixed
Seen by 2 customers so far
Similar issue to 19921 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman1973991 started working on this issue
Jan 16th 3:25am
GetHuman1973991 indicated the issue is not fixed yet.
Jan 16th 8:10pm