If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-wersleyc may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-wersleyc's own words
I signed up for a NBA suscription through Google pay. Initially was expecting it to be a free preview. That's what was stated on the NBA league pass app. Without forgetting my account on auto pay. I already cancelled my subscription and contacted NBA league pass support and was told that this a issue that need to get resolved by Google play. So that I can get the money refunded and reimbursed back onto my account
GetHuman-wersleyc did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-wersleyc fixed the problem
We are waiting for GetHuman-wersleyc to fix the problem and share the solution with the rest of us customers.
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We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.