My * yerar old son with autism got my phone on January **th and made * purchases on acc...

GetHuman-ivanmet's customer service issue with Google Play from January 2019

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The issue in GetHuman-ivanmet's own words
My * yerar old son with autism got my phone on January **th and made * purchases on accident there were *x $**.** and * x $**.** *I had a $** gift card balance on my account so my bank was charged $**.** once then $**.** *Then another $**.** *It was not authorized and I need to find out what I can do to have these charges removed I have tried several times to contact Google play on the website and have had no help besides the *x $**.** charge
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Google Play

Customer service issue
Reported by GetHuman-ivanmet
Jan 14th, 2019 - 9 mons ago
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Seen by 3 customers so far
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GetHuman-ivanmet started working on this issue
Jan 14th 9:54pm