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Before contacting them, items GetHuman-acebabyc may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-acebabyc's own words
I had download an app a while back and was enjoying the app. *Today, *******, i noticed a charge to my bank for $**.** that i did not authorize. It was an in app purchase, but I haven't ever purchased anything in this specific app. *I have spoken with my bank and the fraud department and there will be an investigation into the matter. **I would like this matter settled soon. Please contact me asap.
GetHuman-acebabyc did not yet indicate what Google Play should do to make this right.
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How GetHuman-acebabyc fixed the problem
We are waiting for GetHuman-acebabyc to fix the problem and share the solution with the rest of us customers.
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We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.