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Before contacting them, items GetHuman-waddellb may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-waddellb's own words
I bought a **cent package for the game Ace fishing and they charged me the **cent and &**.**. I didn't mean to hit the $**.** dollar.one .so i called and spoke.to a guy John i think was his name* He told me to run out and buy a google play card and put a *** on the card and he could add the money back on the Google play card . Then he got back on the phone and said my Google play card gotoft in the system or stuck . And wonted me to go.buy * more cards . I told him i couldnt afford to buy * more cards for $*** apiece. And the he could put all of it back on them cards *All i wont is the $*** bucks back on my card . We just adopted a baby i would never spend that much for a game pacage on my phone .
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