If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-idowuize may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-idowuize's own words
Hello *Please I need your assistance. I mistakenly subscribed for a year on XVPN. After * days the money **.**USD was withdrawn from my account . I just cancelled the subscription. How do I go about getting a refund. I contacted XVPN support via email and they assured me that the transaction was cancelled in time and that I would receive the refund automatically. But it's been more than * days now and I still haven't received my refund yet. So I contacted XVPN again and they told me to contact google play support. *Here is the transaction details. * Login email: I*****@***.com*Order number: GPA.****-****-****-******Order date: Dec **, **** *:**:** PM WAT
GetHuman-idowuize did not yet indicate what Google Play should do to make this right.
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How GetHuman-idowuize fixed the problem
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We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.