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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-minervaw's own words
My daughter uses my phone to play games. She downloaded Elevate Brain game thinking it was free. I was charged today before the free trial period is up. See below.*Jan *, ****, *:** AM*Item*Price (USD)*Google Play Apps purchase*Elevate Subscription - Annual Free Trial ** Days (Elevate - Brain Training Games)*$**.***Total*$**.***Payment method*Visa***********Transaction ID*GPA.****-****-****-*****..**Questions or concerns?*Contact Google LLC**I would like a refund please.
GetHuman-minervaw did not yet indicate what Google Play should do to make this right.
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