I was charged for CBS all access that I did not subscribe to. I have NEVER used this pr...

GetHuman1900459's customer service issue with Google Play from January 2019

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The issue in GetHuman1900459's own words
I was charged for CBS all access that I did not subscribe to. I have NEVER used this program, I have used CBS app to watch free tv. I contacted CBS back in August and was told there wasn’t a subscription but yet again today I was charged! It turns out that my email was added but spelled wrong so no one could find the subscription. (T*****@***.com) my email is *****@***.com. I have canceled this subscription but am asking to have the money returned for a product I did not use
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Google Play

Customer service issue
Reported by GetHuman1900459
Jan 5th, 2019 - 4 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
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GetHuman1900459 started working on this issue
Jan 5th 12:54am