I subscribed to season ** of Doctor Who on Google Play Movies & TV. The final episode...

GetHuman1898088's customer service issue with Google Play from January 2019

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The issue in GetHuman1898088's own words
I subscribed to season ** of Doctor Who on Google Play Movies & TV. The final episode, Season ** special called Resolution along with the associated special videos were incorrectly posted in Google Play as Season *. This is preventing subscribers who paid for the season from seeing the final episode. The error is obvious if you look at the file names, they are labeled season ** but were put in a folder labeled season *.*Please let me know if this can be fixed.**Thanks,*Bill Kovessy
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Google Play

Customer service issue
Reported by GetHuman1898088
Jan 4th, 2019 - 4 mons ago
I have an issue with Google Play too
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Seen by 2 customers so far
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GetHuman1898088 started working on this issue
Jan 4th 7:41pm