I have a google play gift card that should be loaded to my account. Don't know where t...

GetHuman1837900's customer service issue with Google Play from December 2018

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The issue in GetHuman1837900's own words
I have a google play gift card that should be loaded to my account. Don't know where to find balance, but I've never used it, because I bought it for the cheaper book balance offers, and then found out I couldn't download to my kindle. Only my phone, which doesn't have enough storage space for books and is too small to read a book on. You all should put that info out there before people try and use your promotions. Only thing on my phone is music How do I use balance of card, to pay balance of the promo movie I select? And will I have to watch it on the * inch screen on my phone? Might as well sell the card now, if y'all expect people to watch movies on a screen that size. Don't think I can transfer either to my smart TV or kindle fire. Please advise? If no solution, please stop sending me promotion emails?*Thank you.

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Google Play

Customer service issue
Reported by GetHuman1837900
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 16184 others
0 customers following this

Timeline

GetHuman1837900 started working on this issue
Dec 27th, 2018 4:45am

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