I am trying to download ARK survival evolved from Google play store for * weeks now but...

GetHuman-pauldupl's customer service issue with Google Play from December 2018

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The issue in GetHuman-pauldupl's own words
I am trying to download ARK survival evolved from Google play store for * weeks now but it just stoppes at **%. I keep getting an error code (***) and tried all of the troubleshooting steps but none of them are working. I went to Google play forum and found other steps but none of them worked. I just tried to download it again but it still stoppes. I have enough storage and a fast and great wifi network. I am not sure what is wrong. I am using a Huawei P smart if that helps. Please contact me.
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Google Play

Customer service issue
Reported by GetHuman-pauldupl
Dec 9th, 2018 - 5 mons ago
I have an issue with Google Play too
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Seen by 2 customers so far
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Timeline
GetHuman-pauldupl started working on this issue
Dec 9th, 2018 6:17pm
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Dec 9th, 2018 6:18pm