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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1718559's own words
I purchased a Special Pet Bundle (Darkness Rises) on Dec *Th (GPA.****-****-****-*****) I read everything they had about the bundle and its content before purchase, it didn't state that they are character bound not account bound, after purchase I found out they are character bound, I asked that they be moved or for a refund and was given a flat no from the game support. I am now asking for your help, I'm requesting a refund of $**.** the bundle price.
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