I purchased a Special Pet Bundle (Darkness Rises) on Dec *Th (GPA...

GetHuman1718559's customer service issue with Google Play from December 2018

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The issue in GetHuman1718559's own words
I purchased a Special Pet Bundle (Darkness Rises) on Dec *Th (GPA.****-****-****-*****) I read everything they had about the bundle and its content before purchase, it didn't state that they are character bound not account bound, after purchase I found out they are character bound, I asked that they be moved or for a refund and was given a flat no from the game support. I am now asking for your help, I'm requesting a refund of $**.** the bundle price.
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Google Play

Customer service issue
Reported by GetHuman1718559
Dec 8th, 2018 - 5 mons ago
I have an issue with Google Play too
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Seen by 5 customers so far
Similar issue to 13560 others
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Timeline
GetHuman1718559 started working on this issue
Dec 8th, 2018 7:18pm
GetHuman1718559 shared this issue with friends on Facebook
Dec 8th, 2018 7:18pm