Yes my son had purchased games and coins without my approval. I did not realize you co...

GetHuman1680425's customer service issue with Google Play from December 2018

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The issue in GetHuman1680425's own words
Yes my son had purchased games and coins without my approval. I did not realize you could purchase anything without having passwords or not having a credit card number in the system. My Google account was made up a long time ago with a email that I don't use anymore so when he was purchasing I wasn't aware of it until I seen my Sprint bill. Is there any way of a refund for it being the first time this had happened. The phone he used was ***-***-****.*My email that is set up with Google is *****@***.com. My new email is *****@***.com.*Thank you*Melonie Blankenship
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Google Play

Customer service issue
Reported by GetHuman1680425
Dec 8th, 2018 - 5 mons ago
I have an issue with Google Play too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1680425 started working on this issue
Dec 8th, 2018 6:55pm