Yes I contacted you once before but no answer so maybe I did something wrong. My son h...

GetHuman1680425's customer service issue with Google Play from December 2018

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The issue in GetHuman1680425's own words
Yes I contacted you once before but no answer so maybe I did something wrong. My son has been playing games on my phone and he has purchased games and coins through Google play. I didn't have a credit card number in my phone so I thought it was safe, but found out it can be purchased through my Sprint bill. and my Google play account is hooked up to an email that I don't use anymore and haven't used for years so when I was getting emails about him purchasing them I never got them so he has racked up $*** worth of games and coins. Is there anyway you can help me with this?*My number he used is ***-***-****.*My name is Melonie Blankenship and the email he used is *****@***.com the email I use now is *****@***.com.
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Google Play

Customer service issue
Reported by GetHuman1680425
Dec 8th, 2018 - 6 mons ago
I have an issue with Google Play too
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Seen by 3 customers so far
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Timeline
GetHuman1680425 started working on this issue
Dec 8th, 2018 5:18pm