There was a transaction that I didn't authorise of $***.** for Google voyage photo... I...

GetHuman-lmilka's customer service issue with Google Play from December 2018

14 views
 | 
13149 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman-lmilka's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lmilka's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lmilka may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-lmilka's own words
There was a transaction that I didn't authorise of $***.** for Google voyage photo... I have never purchased anything previously with voyage photo nor do I use voyage photo . I have a Netflix account and sometimes I will purchase an app for my self or my children never in excess of $**.**. Could someone please contact me to rectify this situation on **********. I have put a dispute in with my bank and I have cancelled my original card that the amount was taken from.*Regards*Lauren Milka
GetHuman-lmilka did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-lmilka fixed the problem
We are waiting for GetHuman-lmilka to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman-lmilka fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-lmilka
Dec 6th, 2018 - a mon ago
I have an issue with Google Play too
Not resolved
Seen by 14 customers so far
Similar issue to 13149 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lmilka started working on this issue
Dec 6th, 2018 2:22am