Before contacting them, items GetHuman1698802 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1698802's own words
Ive cancelled my starz * times iver the last * months n asled for the refund back n im just keep getting the round around when google play is the one whos actually pulling the money for starz which has been cancelled * time beginning ict ** **** to present n cuz the card is getting billed its showing the account active when its not * months equal **.** worth and giving me run around when even a starz supervisor has verifed its on google to refund... My earlier case number thru google is *-************ n my starz reference number is *****. I ask for a supetviaor to call me back on line ***-***-**** immediately yo resolve this by end of night cuz if i go thru the bank they will cancel n refund all google starz n google purchases!
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