On ** October * payments were taken from our business account Johnston and Weir and as...

GetHuman1688648's customer service issue with Google Play from December 2018

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The issue in GetHuman1688648's own words
On ** October * payments were taken from our business account Johnston and Weir and as far as we are concerned they are fraudulent. The amounts add up to £**.** and on this week my husbands wallet was missing on a ship. Our bank requested a log of activity on our google account. The only thing we pay google for is £*.** per month connected to my husbands web site. There was no activity shown on the google activity website. These were completely ad hoc payments. Again on ** Nov another fraudulent payment was take for £**.**. This needs to stop as we are not authorising these payments. Please provide details. Alison weir
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Google Play

Customer service issue
Reported by GetHuman1688648
Dec 4th, 2018 - 2 mons ago
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GetHuman1688648 started working on this issue
Dec 4th, 2018 5:45pm