Hi there, I recently tried out a month long Hayu Australia free trial but decided to ca...

GetHuman1687489's customer service issue with Google Play from December 2018

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The issue in GetHuman1687489's own words
Hi there, I recently tried out a month long Hayu Australia free trial but decided to cancel due to problems with app being laggy when playing content. I cancelled my trial on the ******* when the trial expires today (*******) however it appears I have been charged $*.**, more than a day before it was supposed to renew!**This was not authorised and can provide screenshots of evidence if requested. **I would like a refund of $*.** ASAP.**Thanks *Nancy
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Google Play

Customer service issue
Reported by GetHuman1687489
Dec 4th, 2018 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1687489 started working on this issue
Dec 4th, 2018 3:32pm