Before contacting them, items GetHuman1687489 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1687489's own words
Hi there, I recently tried out a month long Hayu Australia free trial but decided to cancel due to problems with app being laggy when playing content. I cancelled my trial on the ******* when the trial expires today (*******) however it appears I have been charged $*.**, more than a day before it was supposed to renew!**This was not authorised and can provide screenshots of evidence if requested. **I would like a refund of $*.** ASAP.**Thanks *Nancy
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