Before contacting them, items GetHuman-mandicra may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-mandicra's own words
Hi I let my daughter use my phone to play games while we waited for my husband to get out of neck surgery and when I checked my credit card earlier I noticed I had some unwanted charges on my card and saw where my * yr old ordered two *.** pack on candy crush friends and candy crush soda. The packages haven't been used yet... I'm begging you cause this is all the money I have, can you please refund me my money and take packages back so I can get my husband's med and things? I really appreciate your time and thank you... Amanda parchman
GetHuman-mandicra did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-mandicra fixed the problem
We are waiting for GetHuman-mandicra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.