We have a game called "word play" that we uninstalled months ago but it charged our car...

GetHuman-nookumb's customer service issue with Google Play from December 2018

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The issue in GetHuman-nookumb's own words
We have a game called "word play" that we uninstalled months ago but it charged our card $**.** lastnight. We just recently purchased androids after being an apple family for ** years and never would something like this happen with apple. My son had a surgery and a hospital stay that had us financially strapped so th*t $**.** was money I didnt have to spend on a game we got rid of over a month ago. We got rid of the game because it was charging us weekly but how on earth could it cost $**.**
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Google Play

Customer service issue
Reported by GetHuman-nookumb
Dec 3rd, 2018 - 2 mons ago
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GetHuman-nookumb started working on this issue
Dec 3rd, 2018 6:17pm