hello my name is Layken Patton. I noticed recently two charges from Google Play was cha...

GetHuman-pattonla's customer service issue with Google Play from December 2018

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-pattonla's own words
hello my name is Layken Patton. I noticed recently two charges from Google Play was charged to my bank account. One was one November **,**** and the second one was December *,****. I do not and i repeat do not want anymore charges taken out of my account. My son likes to play games on my tablet and I am pretty sure he downloaded some games that costed me money and it was $*.** for each one. I supposedly deactivated my account through google and i spoke with someone in customer service yesterday that gave me an email to get a claim for this to be taken care of but i want to double triple check to make sure Google will no longer be taking anything out of my bank account, i cannot afford that to happen.
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Google Play

Customer service issue
Reported by GetHuman-pattonla
Dec 3rd, 2018 - 2 mons ago
I have an issue with Google Play too
Fixed
Seen by 2 customers so far
Similar issue to 12752 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-pattonla started working on this issue
Dec 3rd, 2018 4:35pm
GetHuman-pattonla indicated the issue is not fixed yet.
Dec 3rd, 2018 4:36pm