Before contacting them, items GetHuman-ashthurm may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-ashthurm's own words
I am still being charged for an ESPN* subscription when I ended it months ago. I contacted ESPN* and they found that my account was deactivated, but they needed a GPA number in order to cancel my subscription and refund me. I have only received an email for when I signed up for the free subscription and there was no GPA number located. I have not received any other emails about a transaction. After trying many options, the phone assistant told me to contact Google Play to find the number. Their system has proof that my subscription was set up through Google play
GetHuman-ashthurm did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-ashthurm fixed the problem
We are waiting for GetHuman-ashthurm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.