I am still being charged for an ESPN* subscription when I ended it months ago. I contac...

GetHuman-ashthurm's customer service issue with Google Play from December 2018

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The issue in GetHuman-ashthurm's own words
I am still being charged for an ESPN* subscription when I ended it months ago. I contacted ESPN* and they found that my account was deactivated, but they needed a GPA number in order to cancel my subscription and refund me. I have only received an email for when I signed up for the free subscription and there was no GPA number located. I have not received any other emails about a transaction. After trying many options, the phone assistant told me to contact Google Play to find the number. Their system has proof that my subscription was set up through Google play
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Google Play

Customer service issue
Reported by GetHuman-ashthurm
Dec 2nd, 2018 - 6 mons ago
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GetHuman-ashthurm started working on this issue
Dec 2nd, 2018 10:28pm