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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-pigalet's own words
I was playing GENIES AND GEMS and have purchased hundreds of .** packages and maybe * **.** packages over the years. I was playing late at night and purchased the strategically placed ***.** package by accident. It was right above the .** package. I immediately stopped playing and requested refund. NOT ONE VIRTUAL COIN WAS USED OR BOOSTER. YOU CAN CHECK THE GAME. I AM REQUESTING A REFUND AND I WILL SEND THIS EMAIL EVERYDAY TILL I RECEIVE IT. I will no longer purchased another Google item (I'm sure you could care less) . I hope for a response. Thank you
GetHuman-pigalet did not yet indicate what Google Play should do to make this right.
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