Hi I have been trying to get a refund for items that my son has purchased without my kn...

GetHuman1650528's customer service issue with Google Play from November 2018

12060 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman1650528's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1650528's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1650528 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1650528's own words
Hi I have been trying to get a refund for items that my son has purchased without my knowledge. This has only just come to my attention after I found an email in my spam folder. This has been going on for a few months. Could someone please contact me with regards to the issue. The items purchased were for. Cookie cats. Toon blast. Pirate Kings. Coin master and toy blast. I'm shocked this can happen. Please refund the above items. I can be reached on ***********.**Thank you
GetHuman1650528 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1650528 fixed the problem
We are waiting for GetHuman1650528 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1650528 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman1650528
Nov 29th, 2018 - 9 mons ago
I have an issue with Google Play too
Not resolved
Seen by 5 customers so far
Similar issue to 12060 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1650528 started working on this issue
Nov 29th, 2018 3:38am