Before contacting them, items GetHuman1649387 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1649387's own words
I have been charged for several purchases I have not made, including times when I was asleep an no one had access to the account. The most recent was a charge for $**.**, and another for $**.** that were not refunded. I have called the Google play support number * times and have been "disconnected" before being transferred to the correct representative. I am extremely frustrated with these charges and need them refunded.
GetHuman1649387 did not yet indicate what Google Play should do to make this right.
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