Before contacting them, items GetHuman1643258 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1643258's own words
I downloaded the app called Hily. I have * Google play accounts. *One under *****@***.com*One under *****@***.com *I started to sign up for Hily under *****@***.com, when it asked to subscribe I tried to back out of the app, it asked me to upload a picture. It kept me stuck in the "upload a picture" screen. *I haven't been able to see if I have been charged or not. I'd like a refund if I have. I uninstalled the app & want any subscription for Hily canceled.
GetHuman1643258 did not yet indicate what Google Play should do to make this right.
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